Frequently Asked Questions

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All devices should be serviced and cleaned at some stage of their lives, it is highly recommended that a laptop or desktop should be serviced and cleaned every 12 months, by doing this you are increasing the life span of your device, by ensuring the hardware does not get clogged up with dirt, which has will slowly decay the internal system. Servicing also can include software cleaning, debloating and ensuring the operating system is able to run at its complete potential. 

Software is a set of instructions, data or programs used to operate computers and execute specific tasks.

Hardware is any physical parts or components that contribute to a computer system. There are several different kinds of hardware inside a PC. Both desktop and laptop PCs include these types of hardware, though the size and type differ because of a laptop’s compact design. 

A solid-state drive (SSD) is a new generation of storage device used in computers and laptops. SSDs store data using flash-based memory, which is much faster than the traditional hard disks they've come to replace. SSDs also have no moving parts, and upgrading to one is a great way to speed up your computer and make it more resilient. 

M.2 is a small form factor for SSDs. These SSDs are generally faster but more expensive than traditional, 2.5-inch SSDs.

A hard-disk drive (HDD) are traditional storage devices with spinning platters that read and write data. HDDs are cheaper and you can get more storage space.

SSDs use newer technology to store data on instantly-accessible memory chips. SSDs are faster, quieter, smaller, more durable, and consume much less energy, while the HDDs are cheaper and offer more storage capacity and easier data recovery if damaged.

SSDs and HDDs are both storage devices, but the way they work are quite different. The main difference between a solid state drive (SSD) and a hard disk drive (HDD) is how data is stored and accessed. HDDs use mechanical spinning disks and a moving read/write head to access data, while SSDs use memory chips.

RAM stands for random access memory, and it’s one of the most fundamental elements of computing. RAM is a temporary memory bank where your computer stores data it needs to retrieve quickly. RAM keeps data easily accessible so your processor can quickly find it without having to go into long-term storage to complete immediate processing tasks.